FAQs & Men’s Guide

Where is MillieWonders located?

MillieWonders is an internet retail boutique operating in Cyprus.

Do you have a physical retail store?

No, we are online only but watch this space!

Where do you ship?

Currently, we only ship to residents of Cyprus.

Do you offer bridal lingerie?

Yes, we have a category for Bridalwear on our website. We understand the importance of this need for brides to be and that this is a specialised area, therefore, we recommend you contact us through our contact page and we can chat about your personal needs and our special edition collections.

What kind of lingerie items do you provide?

We provide several items, to cut a long story short we have panties, briefs, g-strings, push up bras, soft cup bras, teddies, babydolls, basques, corsets, suspender belts, hold ups… and so much more…

I did not find the lingerie I’m looking for, can you help?

Of course! You have come to the right place, MillieWonders has so much more to offer than what is currently on our website, therefore, if you have not found what you are looking for in the lingerie department, whether its style, size, colour … please send us your suggestion and we shall do our best to help.

What sizes do you carry?

Standard range is 30A-38D, from small to XXL, however we may have other sizes available in selected items, you may choose to use filters to check if/when they are available.

How do I know which size is for me?

Each product page contains a size chart, please check your sizes there. We are happy to help you if you need to chat so please contact us for assistance.

Do you offer plus sizes?

We do not currently specialise in plus sizes per se, however please do not let this deter you from our website as there many sizes available that may fit you. If you can’t find anything suitable, we can still help, all you need to do is send us a request or suggestion and we shall do our best to respond to your needs.

Do I need to create an account?

No, we made our website simple so there is no need for this.

How do I place an Order?

You may add items to cart as your browsing and view them later at checkout where you shall have the option to select your final products and shipping requirements prior to checkout and payment. During checkout you will fill out your contact details for delivery and communication with you.

Can I call my Order?

You must complete orders online however if you are having difficulty please contact us and we shall be glad to assist you.

How do I check the status of my order?

You will receive confirmation to your allocated email as soon as your order and payment have been accepted and MillieWonders shall contact you for the final dispatch.

When will I receive my order?

This shall depend on your shipment selection, whilst we do our best to deliver all products within the stated times available to us we cannot be responsible for any delays that are caused by our couriers or partners.

What if an item is out of stock?

If an item is out of stock MillieWonders shall contact you immediately, you shall have the option to either cancel the order or change your order.

I entered my address wrong, what shall I do?

No worries, just contact us and we can amend it.

What payment methods do you accept?

We accept PayPal and credit card payment.

How do I earn Free shipping?

We will offer you free shipping on orders over 100 euro at checkout with estimated delivery time within 14 days but no later than a maximum of 21 days.

How much do you charge for shipping?

Please see shipping and handling

Why does shipping take so long?

When we receive your order, MillieWonders and the supplier(s) shall need a processing time for dispatch, also we are relying on the service of our couriers and their estimated time frames. We shall do our utmost best to receive the quickest service for your shipment selection.

How do I track my order?

MillieWonders tracks all orders until the product reaches Cyprus, once delivered to our Head office we shall contact you for final delivery. If you need to track your order you may contact us and we shall be happy to keep you updated with the progress.

How long does it take to deliver an order?

Depending on your selection at checkout delivery could be from 3 – 21 working days.

What if I receive damaged or incorrect products?

This should not happen as we receive the orders at Head Office prior to final delivery and therefore we have control to check for damaged or incorrect products prior to final dispatch. However, please contact us as soon as possible (within 14 days of delivery) if you believe a product to be damaged or incorrect.

How do I return something?

If you need to return a product you must contact us as soon as possible. We accept limited returns up to 14 days of you receiving the product. For further information please see our returns policy.

Who pays for returned orders?

We are a small business and therefore you must pay for the cost of the return.

How do I check status of my returned order?

You can email us at any time or call us during working hours.

How can I receive information about new arrivals, sales and promotions?

Please subscribe to our mailing list.

How can I submit comments or suggestions?

Please send us an email at millie@milliewonders.com or contact us through contact page.

 


 

A Gentlemans Guide

I need help buying lingerie, can you help?

Of course, MillieWonders welcomes male customers and we are happy to help you choose the perfect gift for your special person. Please read further and if it doesn’t help you are welcome to contact us during working hours.

How do I know her size?

If you cannot ask her, you will need to check her size! Find out her size by checking the labels on her current underwear. We would also recommend you take note of her style and the colours she may wear. If you are not comfortable understanding bra and panty size the easiest option for you would be to check her dress size, this may enable you to choose products such as teddy’s, chemises, babydolls or a nightdress.

I checked her bra size but I still don’t get it!

The number refers to width band e.g. inches around her upper body and the letter refers to cup size (breast size). In general an A cup is a small breast size, a B cup is bigger, C cup bigger etc.. We currently offer up to an H cup as our largest breast size, however larger cup sizes are in limited collections.

What do you mean by style?

Does she wear thongs, briefs, soft cup bras, push up bras? In what colours, prints, fabrics, frills, lace? Think about it and do some undercover detective work if these are not obvious to you. Check what is available in her underwear drawer or take a mental note when she lets you take a look at what she is wearing. There are variations of bra styles and pantie styles. However, in general just buy her something beautiful.

How do I know what she will like?         

Good question! We all have our personal taste… If you are buying lingerie for the first time or you don’t know your partner that well, we recommend most items from our nightwear collection and you can find many options that are in a dress size such as small, medium or large.  These safe options are also a good choice for a birthday gift, anniversary or special occasion as you do not want to offend your partner by buying something which feels like it is more for your entertainment rather than for her. For more established or longer term relationships, I’d expect you know each other quite well and so you could choose lingerie sets with or without suspenders from our lingerie category or if you are really sure you will not offend your partner there is something a little more spicy in our lingerie category, I would chose items that you have seen her wear before. Alternatively, think about what she would already wear on a daily basis and on a special occasion and use that as your guideline. Avoid something you have never seen her wear or already show an interest in. Avoid the fantasy costume shopping if she has never dressed up for you!

My partner has a gorgeous body but all she sees is imperfection.

Understandable, we all tend to see our flaws and forget the good points and our comfort levels vary. If you know her good points you can select products that will enhance these and if you know her flaws you can select products that would minimise these when on show. A teddy with a g-string would cover up the belly but enhance the legs. A push up bra would enhance the breasts. Boy shorts (briefs) are also available in cute and sexy varieties for those who are not comfortable with thongs and g-strings. More importantly, it’s also up to you to help her feel comfortable and attractive with her own body shape. If you can accomplish this her lingerie selection could get steamy pretty quick. You’ll have an idea what she is comfortable with by knowing what she already wears.

What colour do I choose?

This can be personal taste and/or depending on skin colour. In general black is sexy and black lace is really sexy and is also a safe choice for first time buyers. However, we need lingerie to suit our clothes, so if we wear a lot of white our selection of lingerie could be to our skin tone. Clothes in light colours can also suit white or pastel colour lingerie. Reds, black and prints can be suitable under darker colour clothes.

Anything else I should think of?

Just don’t insist she wears her lingerie as soon as she unwraps it, you do not want to come across as demanding or you bought it for yourself! Give her time to try it on and let it unfold naturally.

Thanks for the information but I’m still struggling.

Please feel free to contact us or send an email to millie@miliewonders.com or you may call us during working hours. MillieWonders welcomes all queries and emails as it helps us improve our customer service and offer you a better shopping experience. Alternatively, if you are not shopping for special occasion and do not need to spoil a surprise, you can spice up the lingerie selection by talking it through with your partner and do some couples boutique shopping together.