Terms and Conditions
These terms and conditions (from now on referred to as “T&C”) set out the legal terms that apply to your use of our website http://www.milliewonders.com, any of its sub-domains and any other websites operated by us or on our behalf and any mobile device application or desktop application developed by us or on our behalf (together, the “Websites” and “Website” being a reference to any one of them) and the other services that we provide.
Pay particular attention to these T&C carefully and make sure that they are clear and unambiguous to you, before using our Services and the Products. Note, that by accessing and using our Services, you accept and agree to be legally bounded by these T&C. In addition, when using these particular Services you shall be subject to any posted guidelines or rules applicable to such services. Non-acceptance of these T&C will render you unable to use our Services and the Products and you should leave the Website immediately. If you keep using the Website or if you order products, we will take this as your acceptance of these T&C. This means that your use of this site to purchase Products indicates your agreement to follow and be bound by these T&C. If you do not agree to abide and/or cannot comply by the above, you should not use this Service and the Products.
In order to use our Services and the Products you must be 18 or over 18 and have the power to enter a binding contract with us and not be barred from doing so under any applicable law/s.
Changes to Terms and Conditions
You can review the most current version of the T&C at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these T&C by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these T&C constitutes acceptance of those changes.
Understanding “Terms and Conditions”
When referring to “we”, “us” or “our”, we mean MillieWonders. Where we refer to “you” , “your” or “customer” we mean you, the person using our Services and the Products..
“business day” means any day which is not a Saturday, Sunday or bank or public holiday in Cyprus.
“Product”, “product”or “item” has the same meaning.
“Services” or “services” has the same meaning.
All references in these T&C to times of day are references to Cyprus time.
Numerous headings are used, in order to make it easy for you to understand these T&C and to help you have easy access to several useful information. T&C are only available in the English language. If you cannot speak English and if you cannot understand the contents of T&C, please exit our website immediately. We will not file copies of the contracts between us and you relating to our supply of the Services and Products so we strongly advise that you print or save a copy of these T&C (please note that these T&C might be amended from time to time, so check the Website frequently, and each time Services are used to order products you should make sure that you fully understand the legal terms and wording that applies at that time).
About Us
The tradename for this website is known as MILLIEWONDERS and we are the current operators of this Website. Our headquarters are based in Limassol Cyprus. The tradename is registered in Cyprus and our registered office is located at CT Business Center, 221 Chr. Chatzipavlou, Helios Court, Ground Floor, 3036 Limassol, Cyprus.
We provide the Services and the Products to you through our Website, which is, an online platform where you can explore and shop lingerie, and from time to time swimwear and accessories which are manufactured in Europe or Globally and supplied to us from European or Global manufacturers and suppliers. Further details of the Services and the Products, we provide are set out below. When you purchase the Products using the Website, you are purchasing them directly from MillieWonders. The shipments of the Products sold will be carried out via the warehouse of our supplier(s) directly to our headquarters then distributed within Cyprus and Internationally by MillieWonders.
Products and Services
The products and services that we offer are manufactured in Europe or Globally and supplied to us from our European or Global partners, and we make them available through our Website. We additionally provide to our clients the delivery service with the respective fees based on the delivery option they have chosen. The delivery fees may be updated from time to time but they will always be shown to you during the checkout process and prior to your purchase of any products.
Your contract with us is concluded once the products have been delivered to you by the courier or have been collected by you from a postal service or courier office.
For you to be allowed to use the Services and the Products you ought to be over the age of 18.
Our liability to You in Relation to the Services
If, while we provide our Services to you, we do not comply with these T&C, we are only accountable for loss or damage that is a foreseeable result of our breach of these T&C or our negligence. However, we will not be held liable, in any case, for any liability for loss or damage that is not foreseeable.
Products
Regarding the products, our aim is to be as accurate as possible in the description of the products that are shown on the Website. Due to the fact that the descriptions are solely based on data provided to us by our Suppliers on behalf of the Manufacturing brand (who in some cases remain responsible for them), we cannot guarantee that all details are always precise or error-free. Please contact us if you would like to know more about a certain product at millie@milliewonders.com. The images of the products on the Website are for illustrative purposes only, and besides our best attempts to display colours accurately, we cannot assure you that the monitor of your computer/laptop accurately reflects the exact colour of the products.
The products sold by us are supplied for your own domestic and private use only. By buying the products or services from us, you agree that you will not use the products for any commercial, business or re-sale purposes. If you do so, you will be in breach of T&C.
MillieWonders Suppliers
We request that all Suppliers have and maintain reasonable business policies, which fully comply with our own business policies. However we cannot be responsible for the Suppliers’ business policies. If you are unhappy with the product or service you have received from us, you should contact us directly to try and resolve the issue.
Orders, Prices and Payments
Orders are currently received only by residents of Cyprus through the online store MillieWonders.com. By completing the check-out process and placing an order by clicking the “Submit” button on the payment page, you are, at that time, making a valid offer to purchase the products from us. Your order for the products is subject to T&C. All orders are subject to availability. After entering into the contract for the products or services with us, we will be under a legal duty to supply you with the Products that are in conformity with the contract. Legal title to the product purchased will pass to you upon your payment being accepted. Risk in the product will remain on MillieWonders until it is delivered to you at the address specified when you placed your order.
To order products you must be over 18 years of age and possess a valid credit or debit card. By making an order, you guarantee that all information provided by you are true , accurate and complete and that you have the authorization to use the credit or debit card used to place your order and that there are sufficient funds in the account to cover the cost of your order.
Please take the time to read and check your order at each page of the order process as you are responsible for ensuring that the information you provide is accurate (for example, the correct products, quantities, size, colour, etc.). If you have any concerns about your order please email orders@milliewonders.com
When you place an order, you will get a confirmation email, verifying receipt of your order.
Pricing and availability: we always do our best to make sure that all details, descriptions and prices which appear on the Website are accurate, however from time to time some unintended errors might occur. In case that we discover an error in the price of a product that you have ordered, we will inform you of this as soon as we take notice and give you the option of reconfirming your order at the correct price or cancelling it. If you decide to cancel under this circumstance we shall provide a full refund. If we are unable to contact you under this circumstance, your order will be treated as cancelled.
The product prices advertised on the Website are inclusive of the VAT. Delivery costs are not included in the prices and will be charged in addition. The delivery costs will vary depending on the products that you have ordered. Please see the Delivery & Handling for further details. The delivery costs applicable to your order will be clearly displayed at checkout before you place your order.
Payment: We accept payment through Paypal or payment card. Your payment card or Paypal account will be debited as soon as you purchase the products. If we encounter any type of problem while trying to process your payment, we will contact you and advice you on how to proceed in order to resolve the issue. We reserve the right not to accept your order if, for example, the product ordered is out of stock, has been withdrawn or is otherwise not available, or if we are unable to obtain authorisation for your payment or if you do not meet the eligibility criteria (e.g. you are under 18).
Delivery
Delivery of the products shall be made to such location as you shall direct.
You need to allow a period for the delivery of the product, which depends on the delivery method you have chosen at check out.
“Shipping”, means that your product will be sent to you by our courier partners. This means that you shall receive your delivery directly by MillieWonders via a courier service. You may be required to pick up your delivery locally. You can find our time estimations in the shipping information page.
There may be situations where delivery is delayed due to events that are beyond our reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, the act or omission of government, highway authorities or any telecommunications carrier, operator or administration or other competent authority, or the delay or failure in manufacture, production, or supply by third parties of equipment or services, and the party shall be entitled to a reasonable extension of its obligations after notifying the other party of the nature and extent of such events. If something like this occurs, we will do all the necessary steps and arrange for your products to be delivered as soon as possible. However it needs to be clear that we will not, in any way, be liable to you for any losses caused as a result of such a delay.
Time of delivery varies contingent on the availability of the products and the area of your selected delivery address. Numerous deliveries may occur for your order because there might be situations that you have chosen products that are housed by different suppliers.
Returns Policy
Our aim is to make you fully satisfied with your order. If for any reason, you are not pleased with your order, you may return your UNUSED product/article. You must notify MillieWonders in writing that you shall return the product within 14 days of the date of delivery either by email to millie@milliewonders.com or through the contact us page on the website. Refunds or product exchanges are allowed provided there is no damage to the items or the packaging. Refunds are performed contingent that the client solely bares the return cost. What is more is that, as stated earlier, the product must be returned new, unchanged, with its label on, and in its initial condition and its packaging. We do not refund any shipping costs associated with the purchase, the refund is only for the purchase price of the product. We do not accept refunds or exchanges on sale items. Due to the nature of our products and for health and hygiene reasons all returned products must not be worn, must be free from smell, scent and must not be soiled, all returned products must be in its closed packaging that has not been damaged. We urge you to consider that your perfume, body lotion, glitter, make-up, body fluids, sweat, hair can leave a mark.
In addition, if you would like to return a product , you must fully comply but (not limited to) with the provisions stated below:
- Products must be returned unworn, unwashed, undamaged and unused, with all tags and/or labels included.
- Products must be returned in their intact/undamaged original packaging.
- Hosiery and body-stockings cannot be returned due to the fact that no one wants to purchase a product that has had your foot in it.
- Thongs, briefs/panties cannot be returned for reasons of personal hygiene.
Please return purchases with great care and in the same condition you received them.
Cancelling your Order
If you choose the option to cancel your order we will refund you the full price for any returned item that meets our Returns Policy and the original delivery fee, unless the consumer expressly chose a kind of delivery costing more than the least expensive common and generally acceptable kind of delivery offered by us. However you will be responsible for the cost and arrangement of returning the products to us.
Except in relation to certain types of products as set out in the Returns Policy, you may cancel a contract at any time before your order is delivered.
Please note that the right of cancellation does not apply where Products are specifically made to your specification or personalised at your request or where they have been made or worn.
Intellectual Property, Software and Content
MillieWonders is the owner or the licensee of all intellectual property rights of this website and its content (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software including the presentation and compilation of the same) (“Content”). The rights in this Website and the Content are protected by international copyright laws as well as by any relevant national law concerning copyright, authors’ rights, database right laws and proprietary rights laws. All such rights are reserved.
You must not systematically extract and/or re-utilise parts of this Website or the Content. Specifically, the usage of any data mining, robots, or similar data gathering and extraction tools to extract and/or for the re-utilisation of any substantial parts of the Website is NOT allowed. Our WRITTEN CONSENT is needed beforehand, if you want to produce and/or publish your own database that features substantial parts of the Website (e.g. our prices and product listings).
Except where expressly stated to the contrary, all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with us. Any trademarks/names featured on this Website are owned by the respective trademark owners.
Contents of this Website and any social media sites containing the logo and trademark of MillieWonders is for your information.
- Contents of this Website and any social media sites containing the logo and trademark of MillieWonders is for your information and use only and is subject to change without notice.
- This Website and/or its social media platforms contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, text, layout, look, appearance, images, photographs and graphics. Reproduction is prohibited .
- Due to the nature of the products displayed and sold through this Website, the contents (including pictures and images) may be explicit in nature.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this Website or the MillieWonders social media platforms, are entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website or social media meet your specific requirements.
- Unauthorised use of this Website or social media platforms may give rise to a claim for damages and/or be a criminal offence.
- You may not create a link to this Website from another website or document without MillieWonders prior written consent.
Other Important Information
Events outside of our control:
We and our partners will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations to you if such failure or delay is caused by an event outside of our control.
An event outside of our control, any act or event beyond our or the Partners reasonable control such as act(s) of God, wars, terrorist attacks, embargos, riots, strikes, lock-outs, trade disputes, fires, floods, earthquakes or other natural disasters, break-down, inclement weather, interruption of transport, Government action or failure of public or private telecommunications or transport networks.
If such an event takes place and it affects the performance of our or the Partners obligations to you: (i) we will get in touch with you at the first available opportunity to notify you; and (ii) our and the Partners obligations to you will be suspended for the duration of the event. Where the event affects delivery of products to you, we will contact you to arrange a new delivery date after the event is over.
Complaints
We operate a complaints handling procedure, which we will use to try to resolve all the issues as soon as they appear. Do not hesitate to let us know if you have any complaints or comments. Please visit our Contact Us page to get in touch with us and speak directly with our Customer Service Team.
Waiver
If you breach these T&C and we take no action, or if there is a reasonable delay in taking action, it does not conclude that we waived our rights and we will still be entitled to use our rights and claim any remedy that may arise. If we are to waive a breach, this will only be performed in writing (signed by our Managing Director), and that will not mean that we will automatically waive any possible later breach by your side.
Entire agreement
These T&C constitute the entire agreement between you and us. Their effect supersedes any kind of agreements entered between you and us. Their effect also supersedes agreements made before you accepted these T&C.
What happens if a dispute arises
No party to this agreement shall commence any Court or Arbitration proceedings relating to a dispute or difference arising out of or related to this agreement, unless that party has first complied with this clause.
The parties agree to mediate any dispute or difference arising out of or in connection with this T&C, including any question regarding its existence, validity or termination. Should the parties not be able to agree the selection of a mediator and or terms and or fees within 10 working days from the date one party delivers written notice to the other party that they wish the dispute or difference be resolved by mediation, then either party may request the appointment of the mediator by Cyprus Mediation Association, who will determine all relevant matters. Should a party fail to attend the mediation joint meeting then that party shall be responsible for all the costs of the mediation.
Notices
Any notice to be given by either party to the other may be served by email, fax, personal service or by post to the address of the other party given in the order or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent, if sent by fax shall be deemed to be served on receipt of an error free transmission report, if given by letter shall be deemed to have been served at the time at which the letter was delivered personally or if sent by post shall be deemed to have been delivered in the ordinary course of post.
Governing Law and Jurisdiction
The laws of the Republic of Cyprus govern all matters arising out of or relating to these “Term and Conditions”T&C, including, without limitation, their validity, interpretation construction, performance and enforcement. The Courts of the Republic of Cyprus will have the exclusive jurisdiction over any dispute or claim arising out of these T&C.